Handling YouTube Auditors: A Guide for Security Guards

-

Handling YouTube Auditors: A Guide for Security Guards

With the prevalent use of social media, a new challenge has surfaced for security professionals in the UK—YouTube Auditors. These individuals specifically target premises and staff with the intention of filming interactions, often aiming to provoke and capture content for their channels. Understanding how to handle such situations is critical for maintaining both personal and property safety without escalating conflicts.

In this guide, we will discuss effective methods for security guards to professionally manage these encounters, ensuring that the principles of authority and reliability are upheld throughout any interaction with Auditors.

The Reality of YouTube Auditing

Auditors leverage the tension that arises when staff and property are unexpectedly filmed, frequently citing legal rights to justify their actions. They are proactive in asserting their privileges and often provoke staff to elicit a negative response, aiming to amplify their content's impact online.

It is, however, legal for these Auditors to film personnel and premises from public spaces or where they are authorized to be, including the use of drones, provided that the drone operation complies with relevant regulations.

The Recommended CALM Approach

When dealing with suspected Auditors, we advise a CALM protocol:

  1. Chat in a friendly manner – Initiating conversation amicably can set a positive tone and prevent the situation from becoming contentious.
  2. Assess for hostile intent – Evaluate whether the Auditor poses any genuine threat beyond seeking online attention.
  3. Limit interactions – Engage only as much as necessary, avoiding any behaviour that could be twisted into sensationalist content.
  4. Monitor the risk of escalation – Keep a watchful eye on how the situation unfolds, ready to adjust your approach if necessary.

Communicating with Confidence and Expertise

Security personnel should always interact with professionalism and courtesy. Starting with a respectful dialogue can dictate the interaction's direction and reduce the likelihood of confrontation.

Remember that Auditors' key objective is to create viral content. Making their recordings uneventful depletes their ability to attract a large audience. The most effective deterrent is to ensure that their engagements with security are devoid of memorable or sensational material.

Key Strategies for Success

  • Present an authoritative yet non-confrontational stance.
  • Remain informed about the legal implications of public filming and private property rights.
  • Do not inadvertently disclose sensitive details about security measures or operational procedures.
  • Utilize de-escalation tactics to diffuse any potential tension.
  • Project a secure environment while minimizing the auditor’s impact.

Conclusion

The primary goal for security guards when interacting with YouTube Auditors is to handle the situation with composed professionalism. It is crucial to balance maintaining robust security protocols and avoiding any behaviour that could fuel the Auditors' agendas.

By employing the CALM approach, staying informed, and embodying an authoritative presence, security professionals in the UK can address the unique challenges posed by YouTube Auditors. Arm yourself with the expertise required to defuse these interactions with skill and confidence, maintaining the integrity of your role and the safety of the premises you guard.

For an in-depth exploration of these strategies and expert techniques, our upcoming video offers vital insights for security personnel. Equip yourself with advanced knowledge in managing these modern-day encounters effectively. Watch and learn how to excel in your role as a trusted security professional.



Intellectual Property Rights as a Strategy

One strategic avenue is the use of intellectual property rights to influence the outcome of an interaction with an auditor. Playing licensed music during filming can create copyright complications for the auditors, with potential repercussions for their YouTube content due to the strict enforcement of copyright by online platforms.

Through this technique, a guard can non-confrontationally dissuade an auditor from pursuing their recording without infringing on their rights. Care must be taken to ensure this tactic is applied judiciously and does not escalate the situation.

Please watch the next video that showcases how playing licensed music impacts filming and why it can deter an auditor from continuing the interaction.

Maintaining Professionalism

Amid these challenges, it is paramount for security guards to remain professional, calm, and courteous. A composed demeanor not only de-escalates tension but also projects the authority and competence of the security professional.

Communication should be clear and articulate, with a focus on explaining any actions taken and the reasons behind them. Politely informing an auditor that their activities could result in copyright infringement issues due to playing licensed music may lead them to rethink their approach.

Comments

Post a Comment

Popular posts from this blog

SIA Licence: The Ultimate guide

-
Image
  SIA Licence: The Ultimate guide Understanding the SIA Licence The SIA licence, granted by the Security Industry Authority, stands as a compulsory credential for those employed within the UK's security industry. This certification confirms that the licensee is deemed 'fit and proper,' possessing the requisite qualifications and training to uphold the industry's minimum standards as established by a government-endorsed, licence-specific training program. There exist two categories of SIA licences: Front Line and Non-Front Line. Types of SIA Licences SIA Front Line licences are issued as plastic photocards and must be visibly worn while on duty. These licences are categorized into seven distinct types: Cash and Valuables in Transit Licence – Designed for individuals responsible for safeguarding and transporting valuables in secure vehicles to protect them from theft or damage. Close Protection Licence – Aimed at professionals tasked with the personal protection of indi...
Read more

Lee Siddall Hosts Inaugural Security Door Supervisor Top-Up Course

-
Image
  Lee Siddall Hosts Inaugural Security Door Supervisor Top-Up Course May 17th, 2024 marked a significant milestone as Lee Siddall hosted his first-ever Security Door Supervisor Top-Up Course. Held over an intensive 3 full day, this inaugural course covered essential topics that are crucial for today's security professionals, including emergency first aid at work, counter-terrorism strategies, the use of hand-held radios, and physical intervention techniques. Despite the demanding schedule, attendees widely praised the course for its informative content and engaging delivery. Participants noted that while the day was lengthy, the valuable knowledge and practical skills gained made the experience more than worthwhile. "Lee structured the course in a way that kept everyone engaged and active. It's not easy to maintain focus throughout a long day, but his enthusiasm and expertise made a big difference," said one participant. Comprehensive Curriculum Emergency F...
Read more
-
Image
  Many could reap the benefits of asserting themselves more, not just professionally, but in all life aspects. Whether you're a door supervisor facing patrons who disregard your requests or feel disrespected in any context, amplifying your assertiveness is key. While we understand issues like low self-esteem or past traumas may underpin a lack of assertiveness, we're here to offer practical, effective advice and techniques that yield real-world results—consider this a positive step towards transforming your life. This guide aims to empower you with assertiveness, fostering respect from those you meet. Understanding Assertiveness Assertiveness, defined as exhibiting a confident and forceful personality, goes beyond. True assertiveness eliminates the need for force, enabling desires to be met through straightforward requests. Assertiveness is invaluable in any career, particularly for those in public-facing roles. For security personnel, especially door supervisors, it's esse...
Read more